Apple released it’s most highly anticipated iOS update of all time at 1:00 PM EST today. iOS 6 promised easy updating with over 200 new and/or improved applications and features.

The most highly anticipated new application is Passbook. Passbook will allow iPhone users to house boarding passes, movie tickets, retail coupons, loyalty cards from retail stores, and more all in the iPhone that can be used for easy use at retail locations. Similar wallets for the iPhone have been around for ages but none to this scale or to this hype.

1PM EST came and was greeted by millions of downloads of the iOS. Shortly after the iOS was installed on iPhones around the world. Passbook was opened… and failed… miserably.

Passbook BrokeniPhone users can’t get the new application, which has only a few in-app downloads available, to open and install retail in-app wallets.

Services and retail chains such as Fandango, Live Nation, Lufthansa, At Bat, Sephora to Go, Ticketmaster, and Walgreens are said to be available right now but are unable to be downloaded due to the bug.

When a user clicks on the passbook program, they are greeted by a page shows what the user could use the wallet program for. The header states “Passbook is the simplest way to get all your passes in one place”. The user is then directed to “click a button” titled “App Store”.

Once clicked, the all new App Store application opens and users are greeted once more… but this time it is with an error message (view image to the right. Image credited to

As of this Articles press time, there has been zero response from Apple. Many higher ups within the Apple food chain have stated that the “consumer version” of iOS 6 seems to be the issue and is only effecting a handful (or maybe a million in Apple terminology).

At this point, we’re not sure why some people are getting errors while some are not and it’s unclear if there is a workaround. Thus far, XC Media Design’s team haven’t been able to manage getting beyond the error screen.

Hopefully the issue is solved in a timely manner as the iPhone 5 is set to hit stores this Friday at 12:00 AM EST.

Passbook, while in its infancy, will likely take off once airlines, stores and amusement parks start adding passes to Passbook. Right now, there are only a few companies that have compatibility.

UPDATE: The Passbook connection issue has a workaround that seems to work perfectly. Please click here for more information.