XC Media Design will be implementing a new Support Desk for our monthly package clients. This will make updating your site easy and flawless.
You will soon receive a custom login username, password, and link to our Support Website. Here, you will login, create update tickets, and send them to our support team. All tickets are saved and can be seen at later dates, even after the update is completed and closed out.
Keep an eye on your emails! They are looking to be send out to all clients by Wednesday, September 17th, 2014.