Effective Date: June 1, 2026
This Privacy Policy and Terms of Use governs the use of all websites, applications, services, digital platforms, online ordering systems, client portals, software, communications, and related services owned, operated, managed, or maintained by XC Media Design, XC Media Host, XC Media Online Ordering, and affiliated entities (collectively referred to as “XC Media Design”). XC Media Design operates website design, hosting, SEO, digital marketing, photography, online ordering, and related digital services from its Rhode Island operations.
By accessing, browsing, submitting information to, purchasing from, communicating with, or otherwise using any XC Media Design website or service, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy and Terms of Use.
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Information We Collect
XC Media Design may collect information that you voluntarily provide, including your name, business name, telephone number, email address, mailing address, billing information, project information, account credentials, and any other information submitted through contact forms, consultation requests, newsletter subscriptions, invoices, payment portals, service requests, support tickets, online ordering systems, or other communications.
We may also automatically collect technical information such as IP addresses, browser type, operating system, device information, referring websites, pages visited, dates and times of access, website interactions, and other analytical data necessary to improve performance, security, and user experience.
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How Information Is Used
Information collected may be used for the purpose of providing services, communicating with users, processing payments, delivering products, responding to inquiries, providing support, administering accounts, improving website performance, enhancing security, preventing fraud, complying with legal obligations, and conducting legitimate business operations.
XC Media Design may use contact information to send invoices, project updates, service notifications, maintenance notices, billing reminders, renewal notices, promotional communications, newsletters, and other business related correspondence.
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Payment Information
Payments may be processed through third party payment processors, merchant service providers, financial institutions, or payment gateways.
XC Media Design does not guarantee the security of any third party payment processor and shall not be responsible for data breaches, interruptions, failures, or security incidents occurring on third party systems.
Users are responsible for reviewing the privacy policies and terms of any third party payment provider used in connection with XC Media Design services.
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Cookies and Tracking Technologies
XC Media Design websites may use cookies, analytics platforms, pixels, tracking technologies, log files, session identifiers, and related technologies to improve user experience, analyze website traffic, monitor performance, and provide marketing functionality.
By using our websites, users consent to the use of cookies and similar technologies unless prohibited by applicable law.
Users may disable cookies through their browser settings; however, certain website functions may not operate properly as a result.
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Analytics and Marketing Services
XC Media Design may utilize third party services including analytics providers, advertising platforms, marketing software, search engine tools, AI systems, CRM systems, email marketing providers, social media platforms, and related technologies.
These providers may collect information pursuant to their own privacy policies. XC Media Design is not responsible for the privacy practices of third party providers.
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Information Sharing
XC Media Design does not sell personal information to third parties.
Information may be disclosed when reasonably necessary to:
- Provide requested services.
- Process payments.
- Register domains.
- Purchase SSL certificates.
- Deliver hosting services.
Comply with legal obligations.
Protect the rights, property, or safety of XC Media Design, its clients, or the public.
Investigate fraud, abuse, security incidents, chargebacks, disputes, or unauthorized activity.
Enforce contracts, policies, and agreements.
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Data Security
XC Media Design employs commercially reasonable measures intended to protect information from unauthorized access, alteration, disclosure, or destruction.
However, no website, server, network, software platform, transmission method, storage system, or electronic communication can be guaranteed to be completely secure.
Users acknowledge that all information submitted electronically is done at their own risk.
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Data Retention
XC Media Design may retain records, communications, invoices, contracts, support requests, billing information, project files, website backups, logs, and other business records for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, maintain records, and protect business interests.
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User Submitted Content
Any information, files, photographs, graphics, text, reviews, comments, feedback, suggestions, or other materials submitted to XC Media Design may be used in connection with providing services.
The user represents that they possess all necessary rights, permissions, licenses, and authority to submit such materials.
The user agrees to indemnify and hold harmless XC Media Design from any claims arising from materials submitted by the user.
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Intellectual Property
All website content, designs, graphics, logos, software, code, text, photographs, videos, layouts, branding elements, marketing materials, written content, documentation, and intellectual property owned by XC Media Design remain the exclusive property of XC Media Design unless otherwise agreed in writing.
No content may be copied, reproduced, distributed, modified, republished, sold, licensed, or otherwise exploited without prior written consent.
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Website Use Restrictions
Users agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to systems or accounts.
- Disrupt website functionality.
- Transmit malicious code, malware, viruses, or harmful software.
- Collect information from the website through automated means without authorization.
- Infringe upon intellectual property rights.
- Interfere with the use or enjoyment of the website by others.
- Violation of these terms may result in termination of access and legal action where permitted by law.
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Third Party Links & Services
XC Media Design websites may contain links to third party websites, services, software, social media platforms, payment providers, online ordering systems, and other resources.
XC Media Design does not control and is not responsible for the content, availability, security, accuracy, policies, practices, or operations of third party websites or services.
Accessing third party services is done entirely at the user’s own risk.
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No Warranties
All websites, services, software, content, information, and materials are provided on an “as is” and “as available” basis.
XC Media Design makes no representations or warranties, express or implied, regarding availability, accuracy, reliability, merchantability, fitness for a particular purpose, non infringement, uninterrupted operation, or error free performance.
XC Media Design does not warrant that websites, servers, software, communications, or services will be free from interruptions, errors, vulnerabilities, security incidents, or harmful components.
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Limitation of Liability
To the fullest extent permitted by law, XC Media Design shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or other damages arising out of or related to the use of any website, service, software, communication, project, digital asset, marketing campaign, SEO effort, AI optimization effort, online ordering system, hosting service, or related activity.
In all circumstances, the maximum liability of XC Media Design shall not exceed the total amount paid by the client for the specific service giving rise to the claim during the twelve month period preceding the claim.
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Indemnification
Users agree to defend, indemnify, and hold harmless XC Media Design, its owners, officers, employees, contractors, agents, affiliates, successors, and assigns from and against any claims, liabilities, damages, losses, costs, expenses, penalties, fines, judgments, or attorney fees arising from the user’s conduct, website use, submitted content, violation of law, or breach of these terms.
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Governing Law
This Privacy Policy and Terms of Use shall be governed by and construed in accordance with the laws of the State of Rhode Island, without regard to conflict of law principles.
Any dispute arising from or relating to these terms, services, or website use shall be brought exclusively in the appropriate state or federal courts located within Rhode Island.
Users consent to the jurisdiction and venue of such courts.
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Severability
If any provision of this Privacy Policy and Terms of Use is determined to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
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Changes to This Policy
XC Media Design reserves the right to modify, update, revise, replace, or remove portions of this Privacy Policy and Terms of Use at any time without prior notice.
Changes become effective immediately upon posting to the website.
Continued use of the website or services following the posting of changes constitutes acceptance of the revised policy.
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Contact Information
XC Media Design
43 Broad Street
Westerly, Rhode Island 02891
Mailing Address:
P.O. Box 192
Bradford, Rhode Island 02808
Phone: 401.315.8338
Email: Hello@XCMediaDesign.com
Website: XCMediaDesign.com
By accessing or using any website, service, platform, or digital property operated by XC Media Design, you acknowledge and agree to be legally bound by this Privacy Policy and Terms of Use.